Is my purchase of the Give a Garden gift card guaranteed and how safe is my purchase?

When you purchase a Give a Garden gift card your money is held in a secure trust which can only be used to reimburse redemptions (when your gift card is spent at a participating retailer). Gift Station who look after the trust account are a global specialist in managing gift card schemes

Where can I spend my gift card?

At any of the garden retailers listed on this website on the STORES page. You can search for your local participating retailers here with our friendly map locator. Our retailers include Mitre10, Palmers, Kings, Nichols, and many independent garden centres.

What happens if I don’t spend all of my gift card at the store?

If you only spend some of your balance the store will write the remaining value on the back of the card, and you can spend this at a later date as long as you are still within 24 months of the cards purchase date (ie the card has not expired)

Can I exchange my card for cash or a different gift card?

No cash will be given on the Give a Garden gift cards and you cannot exchange this gift card for a different type of card

How long is my card valid for?

You have 24 months from the date of purchase of the card. The issue date is stated on the back of the card

What if I’m not sure if there is still money left on my card? How can I check?

The ‘CHECK BALANCE’ page on this website links to Gift Station where you can enter the card number and check the balance. Alternatively visit our participating retailers and they should be able to check the card for you.

What if my card is lost or stolen?

Please keep your card in a safe place and treat it as cash. Your card cannot be replaced if lost or stolen.

Can I use my gift card for items other than garden products?

Yes there is huge choice available at our participating stores including a wide range of lovely gift lines to choose from

What will happen when I go to use the card for a purchase?

Present the card at check-out with your purchase and the store attendant will process the gift card through the Eftpos terminal. The store attendant will either confirm you’ve used the entire balance or let you know how much is remaining on your card and will write the remaining balance on the back.

How can I buy these for gifts?

There are many convenient ways to purchase Give a Garden Gift cards. Purchase through most supermarkets and petrol stations, Paper Plus, Take Note, Life Pharmacy, look up under STORES, or buy online through the Gift Station online store at our link, BUY NOW.

How quickly do the online gift cards arrive?

Generally 2-3 working days but sometimes longer for rural delivery. Gift Station will advise when your Give a Garden gift card has been dispatched.

I live overseas. Can I buy a ‘Give a Garden’ gift card and have it delivered to someone in New Zealand?

Yes this is a popular choice especially with so many unable to travel to see loved ones. Simply buy online and pay with a credit card and ensure you provide the correct delivery address for your New Zealand gift recipient.